Share with Mutual Aid
When other fire companies, state resources, or out-of-area crews show up, they need to see the map. Viewer access gives them full situational awareness without letting them change anything. Two ways to share: QR at the command post, or radio-read PIN.
Incoming crews see the map, can't change pins
Why Viewer Access, Not User
Mutual aid showing up to help shouldn't be dropping pins on your operation. Reasons:
- They don't know your pin conventions (how you name divisions, what symbols you use)
- They may not know the full situation yet
- You end up with duplicate or conflicting pins
- If they leave for another incident, you can't easily clean up their pins
Viewer access solves all of this. They see your exact operational picture, but the map stays clean.
If a mutual aid company works with you regularly and trains on FieldOps, promote specific people to User role via the Team Roster. Add them by name, not via the generic share link.
Two Ways to Share
QR at the Command Post
Print the Viewer QR code and post it at the check-in desk or dashboard of the CP vehicle. Every incoming crew scans it as part of their check-in routine.
To generate: Settings → Access → Viewer → Share → QR Code. Screenshot it, print it, laminate it if this is an ongoing op.
Radio-Read PIN
When a crew is still inbound and asks for a map, read the 4-digit Viewer PIN over radio. They open fieldops.app on the way in, type in the op name, enter their name, enter the PIN, and they're watching the map before they arrive on scene.
To get the PIN: Settings → Access → Viewer → PIN. Rotate the PIN at the end of each operation or if you think it's been leaked.
What Mutual Aid Sees
Viewers see everything on the map — all pins, all overlays, all tracks. They can:
- Read pin details including notes, photos, timestamps, and who dropped them
- Tap Navigate to get directions to any pin
- See where Follow Me tracks are active
- See the team roster and who's online
Viewers cannot:
- Drop, edit, or delete any pin
- Change operation settings
- Share the operation with others (the link they got is single-use)
Revoking Access After Demob
When mutual aid leaves, their access stays active until you do something about it. Two options:
- Rotate the Viewer PIN — old PIN stops working, current viewers stay in. Fast and non-disruptive.
- Revoke specific users — Settings → Team Roster → remove by name. Targeted.
For a demobbing crew that's done, rotating the PIN is the clean move. Anyone who actually still needs access can get the new PIN from command.